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Yeah, because the main thing keeping me from eating at Burger King is whether or not the employees greet me and use “please” and “thank you.” That’s the hard line they keep failing, absolutely.
I get the strong impression the company already sunk costs into AI (as so many others did) and this was just an idea brought up to justify it retroactively.
I’m 99% sure that this won’t be used for that, but to bust unions and union attempts.
Finally, a use for AI worthy of the massive investment we’ve all had to make…
Corporations suck. They give people shitty jobs at shitty pay with shitty schedules with the knowledge that the people taking those jobs have few choices so they can be controlled, and the corporations control them as hard as they can. From how they dress to how they speak to not letting people sit for the duration of their shift.
As someone with experience in hospitality: you know what? Use it. But not on the staff, but on the customer. +15% price and fat tips automatically if they don’t say either. God, I hate rude people.
They should force their employees to say sorry instead over how bland their food tastes
Please go fuck yourself. Thank you.
That should meet the requirements.
AI is the new “blockchain”
Literally there’s no need for AI to do that sort of surveillance
In that both are meaningless and are being used as tools to sucker the rubes (yet again).
No Kings!
No Clowns!
Hand me a salad!
Lettuce dismantle this fascist regime!
They haven’t had my business in years. Too bad I can’t extra avoid them.
Same. The number of boycotts I can’t join because I was already avoiding the company is really saddening lately
Do you know of a reputable list of decent companies I can look for in the US as a leftist? I am kind of feeling like a doomer these days.
I’ve ranted about it before but I feel like every organization is awful or is on the precipice of either becoming awful or being acquired/obliterated by an awful competitor.
Most times I’ve recently needed something I’ve felt like literally every option of company was terrible and I don’t have the energy for it anymore.
I sometimes check this app. I am not sure if it’s still valid and up to date but it helps sometimes for the bigger names.
Goods Unite Us
https://play.google.com/store/apps/details?id=com.goodsuniteus.goods
Why is this an app? All it needs to be is a text file.
You have become the very thing you swore to destroy!
It’s
turtlesgrifts all the way down.
probably because no one is going to update a text file reliably.
bro has never heard of html
The other week I replied to some commenter that thought that JavaScript was the only way we sites worked. No clue about hyperlinks or forms or anything.
Oh good lord I wish. If you find one I’d love a link too
Now it’s your time to say ‘If everyone were like me…’
I go there only because they are the cheapest of the three places I can go to get lunch from work. I would never advocate for them though. The entire experience is ass from the service to the food.
Besides that if you need ai to monitor your people to make sure they’re being polite you’ve already lost. Maybe work on making working there not an absolutely miserable experience.
Have you considered that might be part of why they’re the cheapest?
It’s only cheapest because I order a la carte. Their combos are as much as anyone else’s.
Putting aside the shitty micromanagement, why does this require AI? There are plenty of simple transcription softwares, especially if you’re just monitoring for keywords, that would be infinitely cheaper.
Yeah but it would take some amount of skill to set that up. With AI you can ask it how many times an employee said “please” and “thank you” and it will give an answer.
Of course the answer may be just made up, but you don’t care, you provide the numbers to your boss and get bonus points for being hip to the new AI tech. Your boss doesn’t care because the numbers all go into a database which another AI will “analyze” and the company can say they are a data driven AI native company and billionaires buy more shares. They don’t really care either because at some point when they all see each other at whatever is the present day version of Epstein Island and they’ll all decide to all short AI all at once. They make money on everything with AI hype when the stock go up and they’ll make more when the whole thing crashes.
You just gotta understand how the tech business works!
Great call management, that’ll make your food taste better.
Seriously, that’s the easiest fast food chain boycott.
I literally have not stepped inside of a BK in over 10 years. Not for ethical or boycott reasons. I just got tired of having stomach pain every time I ate there. They have the worst food of any restaurant fast or not. Their fries left a weird waxy dry taste in my mouth and their “burgers” felt like a stack of wet paper towels.
How people can still eat there is mind boggling.
I liked their fried fries tbh, not that they were that great but I enjoyed them. Otherwise, it felt like the cheapest fast food out there.
Same, I’ve been once maybe 10 years ago, and it confirmed that going to A&W is always the right call :)
“Welcome to Costco, I love you”
That’s it! I’m going to Carl’s Jr instead.
Fuck you, I’m eating!
Can we stop at Starbucks on the way?
I don’t think we have time for a hand job, Joel
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I don’t want to be recorded when I order food. Your employee may have signed an agreement. I didn’t.
- by buying and consuming our food you agree to everything in perpetuity.
agreements like that should be illegal
They are! But we live in interesting times.
Why not just have the AI say please and thank you at every possible opportunity on a loudspeaker?
Because AI is more likely to say “fuck you” and then rant about how the Holocaust wasn’t real.
I might even submit myself to eat the disgusting slop Burger King sells just to hear that every now and then.
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If an AI can scam old people out of their retirement I dont understand how the drive through attendant isn’t just replaced with an AI yet. I know easy to trick and all that but that’s the one job most people hate at fast food. Add like 5 speakers so people can place 5 orders at once and then have the person go to work making food instead of taking orders.
Oh they’re trying. Experiments have made so many mistakes.
I saw a story recently where a guy spent some time with a customer service chatbot, and ended up convincing it to give him 80% off, and then ordered like $6000 of stuff.
LLMs just don’t produce reliable/predictable output, it’s much easier for the user to get them to go off the rails.
Aren’t there also tons of studies and math that show/prove they cant differentiate between instructions (e.g. from the company) vs data (e.g. that guy’s messages)?
McDonald’s briefly had an AI run their drive thru. Apparently it got a lot of complaints, but honestly it massively improved my local McDonald’s order accuracy and speed. It was significantly better than the extremely shitty employees they normally have working the line.
Underpaid and mistreated employees don’t make for employees that go above and beyond.
Taco Bell had it, too. I have never actually completed a purchase with an AI.
Years ago, I adopted a personal policy of driving off as soon as a restaurant attempted to upsell. The Taco Bell AI always attempted to upsell me. 100% reliable on that offensive behavior. But what really and truly pissed me off was that even if I told it “No” or remained silent to its query, it always added the item to my order.
I’m happy to tank their KPIs as “reward” for their AI bullshit.
Taco Bell has already automated the drive though orders at a number of locations. The staff still have to listen to the conversation to make sure the AI agent doesn’t go off the rails. I bet they’ve got some fun stories
Walking past a Taco Bell it seems someone competent implemented the system—seems to understand people just as well as the best software I’m aware of can.
