The company compiled information from franchisees and guests on how to measure friendliness, resulting in the fast food chain training its AI system to recognize certain words and phrases, such as “welcome to Burger King,” “please,” and “thank you.” Managers can then ask the AI assistant how their location is performing on friendliness.
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Not at all dystopian. Orwell would approve!
Orwell was a British police officer in Myanmar, breaking up labor organizations and suppressing an independence movement, so…
Probably he would
That sounds like a big steaming violation of workers rights.
Is surveiling workers fine where this is planned to be executed?
Forcing them to say please and thank you will not fix the issues with Burger King lol.
That is the shittiest fast food place. I loved it as a kid but it’s gone way down hill. The food is awful quality and the employees don’t care about anything because they aren’t paid a living wage. I stopped going a while ago when they gave me a drink full of moldy ice. I took my kid because he wanted to try the king of burgers. He was so disappointed lol
“Please, go fuck yourself. Thank you.”
Could do a compliment sandwich. You got really nice shoes. You’re appalling and pathertic. Fuck you. You got really nice watch.
Hope there is some kind of bonus if you do! Like 95% politeness this week, 50$ for you
94% politeness lose a shift
The joke my friend made is, “Elf on the Shelf in your ear”
Fuck I gotta stop doing to BK now too?
I can’t understand why anyone which is 20+ years old want to go to a fast food chain anyway.
If they need food, fast? I’m not sure what age has to do with it. Why would anyone over 20 not want to go to a fast food chain?
“Please don’t pull up to the window until we wave you forward. We’re gaming the timers. Thank you!”
I don’t mind if they not or say these words often. They’re underpaid and exhausted enough to be courteous, just want to get the job done and call it a day. Fuck AI sucking corpos
So…instead of AI doing the work…AI is going to be the Boss?
Fuck. That.
And middle managers everywhere don’t see the writing on the wall somehow.
Thing is, I’m sure they do. But they’re middle management so they can’t do shit about it. Executives that think this stupid shit up have their heads so far up their ass they don’t understand how incredibly dumb their ideas for what AI does actually are.
Idk, one of my co-workers on another team specifically brought up to their manager that what it’s currently being trained to do is basically a majority of the managers job and he didn’t get it.
Maybe he does and was just playing it off though 🤷
Well some people are just stupid too lol. I bet most of them see that threat. Some also want to try and be the one that stays behind because they did all the AI stuff not realizing it’s all going to fail lol.
I don’t think it’ll completely fail, you are overestimating the average middle manager ;)
This is going to be the boring dystopia we all experience.
Pro tip to BK: I probably wouldn’t even notice the lack of ‘please’ and ‘thank you’. I would, however, be significantly happier if you stopped making them say “You Rule”. Seems like they have to say it as both greeting and a “your order is finished”. It’s just unpleasantly cringey.
If they want to lean more into the branding, they should do something like make the BK uniforms more regal. I’m thinking flowing robes, little plastic crowns, that sort of thing.
plastic crowns, I’ll settle for nothing short of genuine gold and gems, thank you very much.
I love you
Do you love me?
I think maybe I do!
It’s a love pentagon
Please do not, that’s disgusting, thank you.
Is this why I can’t buy a steam machine?
Not like I was going to burger king anyway but this is a solid reason not to
I wish I could explain to companies how fucking awkward and horrible it feels to be on the receiving end of forced gratitude. Even if I liked the restaurant, I wouldn’t be able to go if they did this.
I guess it’s no surprise that rich people think the experience is still the same with or without the consent of the providing party.
They don’t care. They only care about like go up.
They’re hoping to phase out human employees ASAP.
Or to have someone to blame when the line goes down
