HP wants you to pay up to $36/month to rent a printer that it monitors::“Never own a printer again.”

      • SkyezOpen@lemmy.world
        link
        fedilink
        English
        arrow-up
        19
        ·
        8 months ago

        HP stands for hot paninis, because their laptops get so hot they can be used as a panini press.

        • CatLikeLemming@lemmy.blahaj.zone
          link
          fedilink
          English
          arrow-up
          4
          ·
          8 months ago

          I still have my HP laptop from a few years ago, and despite running like crap nowadays, it still manages to warm my legs through my desk

      • methodicalaspect@midwest.social
        link
        fedilink
        English
        arrow-up
        2
        ·
        8 months ago

        Dev One laptop isn’t bad, got one on eBay for less than half of its original price and it’s a solid machine. Other than that, HP can chew glass.

        • grue@lemmy.world
          link
          fedilink
          English
          arrow-up
          6
          ·
          8 months ago

          I will refuse to buy anything HP, even used stuff, purely out of spite for them pulling this shit.

            • grue@lemmy.world
              link
              fedilink
              English
              arrow-up
              2
              ·
              8 months ago

              Okay, I might make an exception for antique tech from the '90s or earlier, back when HP was actually good (e.g. a LaserJet 4, an HP-28C calculator, the function generator somebody posted in another thread yesterday, etc.). That’s very unlikely, though.

          • Spiralvortexisalie@lemmy.world
            link
            fedilink
            English
            arrow-up
            1
            ·
            8 months ago

            Their OfficeJet Pro is $13 a month and offers next business day replacement. If I were to purchase out of spite, it would be with a debit/temporary card with exactly $13 on it, and claim a replacement for defective printer (since it cant print offline). I wonder if HP would still try these things if each “customer” costed them substantially more in shipping back and forth, or having to write off two “office” printers for $13.

      • kratoz29@lemm.ee
        link
        fedilink
        English
        arrow-up
        1
        ·
        8 months ago

        Was HP any good ever?

        I remember disliking all of their Laps when I was a teen, but maybe it was a bad purchase by my parents too…

  • protist@mander.xyz
    link
    fedilink
    English
    arrow-up
    127
    arrow-down
    1
    ·
    8 months ago

    But HP enforces an Internet connection by having its TOS also state that HP may disrupt the service—and continue to charge you for it—if your printer’s not online.

    HP says it enforces a constant connection so that the company can monitor things that make sense for the subscription, like ink cartridge statuses, page count, and “to prevent unauthorized use of Your account.” However, HP will also remotely monitor the type of documents (for example, a PDF or JPEG) printed, the devices and software used to initiate the print job, “peripheral devices,” and any other “metrics” that HP thinks are related to the subscription and decides to add to its remote monitoring.

    The All-In-Plan privacy policy also says that HP may “transfer information about you to advertising partners” so that they can “recognize your devices,” perform targeted advertising, and, potentially, “combine information about you with information from other companies in data sharing cooperatives” that HP participates in. The policy says that users can opt out of sharing personal data.

    The All-In-Plan TOS reads:

    Subject to the terms of this Agreement, You hereby grant to HP a non-exclusive, worldwide, royalty-free right to use, copy, store, transmit, modify, create derivative works of and display Your non-personal data for its business purposes.

    My god, it’s so bad

      • KoalaUnknown@lemmy.world
        link
        fedilink
        English
        arrow-up
        4
        ·
        edit-2
        8 months ago

        Then get an epson ecotank. That being said, those toner cartridges last so long that I don’t mind paying full price for one every few years.

        • anivia@lemmy.ml
          link
          fedilink
          English
          arrow-up
          2
          ·
          8 months ago

          Yeah, brother claims 4k pages for my cartridges, but I get around 10k pages before I need to replace them. That’s pretty reasonable for a 90€ toner cartridge

        • AnarchoSnowPlow@midwest.social
          link
          fedilink
          English
          arrow-up
          2
          ·
          8 months ago

          I’ve just rejected firmware updates and will continue to do so as long as possible. If it gets to where I can’t do that anymore for some reason I might leverage my professional expertise into remedying the situation more permanently.

  • billwashere@lemmy.world
    link
    fedilink
    English
    arrow-up
    47
    ·
    8 months ago

    At this point, with ALL this negative press about Hp inkjet printers, who’s buying them? I certainly would never even consider one at this point. Well I’d never buy an inkjet but I digress.

      • Demdaru@lemmy.world
        link
        fedilink
        English
        arrow-up
        23
        ·
        8 months ago

        Own an old HP.

        Daaaamn this printer good!

        Need new one. Get HP cuz gud, reliable and known.

        Get betrayed

        • I_Has_A_Hat@lemmy.world
          link
          fedilink
          English
          arrow-up
          10
          ·
          8 months ago

          HP hasn’t been good in over 20 years though. Seriously, they’ve been bottom tier for a long time now.

          • Demdaru@lemmy.world
            link
            fedilink
            English
            arrow-up
            7
            ·
            8 months ago

            For people who know their stuff, sure. But for people who use printers cadually? Decade old still good.

      • billwashere@lemmy.world
        link
        fedilink
        English
        arrow-up
        8
        ·
        8 months ago

        With this sort of mentality I wonder. I’m in IT and I would never suggeet any HP equipment (desktops, laptops, servers, monitors, etc).

    • MeanEYE@lemmy.world
      link
      fedilink
      English
      arrow-up
      3
      ·
      8 months ago

      As per usual they are targeting companies. Just how Windows despite its flaws, high price and security issues remains a dominant force, through retailers and OEMs. HP will sign a contract with a company, they will replace toners and provide all kinds of services for X$ a month. Then you don’t care it’s garbage that keeps messing things up. Also people higher up who sign these deals have things printed for them, they don’t mess with drivers.

    • KoalaUnknown@lemmy.world
      link
      fedilink
      English
      arrow-up
      2
      ·
      8 months ago

      People buy them because they are cheap. Ecotanks and Laser printers with good features cost a lot more upfront. Not everyone thinks things through long term.

  • Kit@lemmy.blahaj.zone
    link
    fedilink
    English
    arrow-up
    42
    ·
    8 months ago

    $36/mo is 144 pages printed at my local library. If I needed to print that many pages, I’d get an enterprise MFP.

    • 7u5k3n@lemmy.world
      link
      fedilink
      English
      arrow-up
      18
      ·
      8 months ago

      I had to print something yesterday… I submitted it to staples and went and picked it up.

      Cost me $2

      I expect that 10 pages will be all I’ll have to print in 2024.

      In the last 5 years I’ve spent less than $10 on printing.

      If I had to actually print items… I’d get a inexpensive brother laser printer

      • Kit@lemmy.blahaj.zone
        link
        fedilink
        English
        arrow-up
        1
        ·
        8 months ago

        Controversial opinion, but I like Kyocera’s enterprise offerings. Xerox is always solid too.

  • tsonfeir@lemm.ee
    link
    fedilink
    English
    arrow-up
    36
    ·
    8 months ago

    I bet you it sends them the printer data so they can use it to train AI. It’s all in the ToC

    • Dagrothus@reddthat.com
      link
      fedilink
      English
      arrow-up
      25
      ·
      edit-2
      8 months ago

      The article literally says they sell your data to advertising partners. You’re paying a monthly subscription to give away your personal data for something as basic as a fucking printer. If HP doesn’t die my hope in humanity will be gone.

      Imagine your thermostat sold your data so companies could solicit you with coats to buy, or your fridge sold the data of what food you have so shitty brands can beg you to buy their low quality trash because they spent half their budget on advertising.

      I’m preaching to the choir but god I hate the ever growing data broker/aggressive targeted advertising trend.

      • MataVatnik@lemmy.world
        link
        fedilink
        English
        arrow-up
        8
        ·
        8 months ago

        That’s what I got, years later still haven’t changed the ink and it runs smoothly. Not sure whose buying HP

        • EdibleFriend@lemmy.world
          link
          fedilink
          English
          arrow-up
          13
          ·
          8 months ago

          People who don’t keep up with things like this, which is honestly a lot of people. I was the electronics guys at walmart for years. Just quit a few months back. So many people would be stunned when I tell them about all the bullshit HP pulls. And so many more would hit me with ‘well ive heard good things’ and buy it anyways.

              • Epzillon@lemmy.world
                link
                fedilink
                English
                arrow-up
                2
                ·
                8 months ago

                You know, I think this is one of those “some people just want to get scammed” moments.

                • EdibleFriend@lemmy.world
                  link
                  fedilink
                  English
                  arrow-up
                  5
                  ·
                  edit-2
                  8 months ago

                  That’s a whole other can of worms. I would get so many old fucks coming in for gift cards, mostly iTunes of course, and when the amount seemed fishy I would ask what it was for and, predictably, quite often it was some obvious bullshit. some would believe me right away, some would take some convincing, some would get mad. I remember one in particular called me a ‘fucking moron who doesn’t know shit’ and insisted i sell him the 1k iTunes so he could pay is taxes. Had fun selling that one.

                  Others really stick out though. I had more then a few of the ‘love scams’ over the years. The military online BF who was discharged but has to pay his own trip home. This one in particualar is gonna stick with me till the day I die. She was there with a friend, and when i brought up how obvious the bullshit was, her friend was like ‘SEE!?’ We talked to her about this for a half hour or so before she believed us and holy fuck did she break down.

          • Dark Arc@social.packetloss.gg
            link
            fedilink
            English
            arrow-up
            1
            ·
            8 months ago

            To be fair it’s always a crapshoot whether the person at Walmart or BestBuy or wherever really knows their stuff or just has a personal bias.

            Sounds like you’re doing good by folks but for a lot of people you’re going to have an uphill credibility battle mostly because they don’t know you.

            I’m a professional software engineer that has done all sorts of things involving computers over the years … I’ll always hear people out and some do have some genuinely great advice/say things I would’ve said if somebody asked me (and almost definitely aren’t getting paid what they’re worth by these places). Others are just kinda blowing smoke … and I fear for the customers that listen to them lol.

            • EdibleFriend@lemmy.world
              link
              fedilink
              English
              arrow-up
              2
              ·
              8 months ago

              lol don’t get me started on the stupid shit i heard from my coworkers. one time I was just coming back from break and this new girl had been helping a customer while I was gone. They had just finished up the sale.

              How do I get photopshop on this?

              Oh it will have an app store.

              IT WAS A FUCKING MONITOR

      • fxt_ryknow@lemmy.world
        link
        fedilink
        English
        arrow-up
        3
        ·
        8 months ago

        I picked up an Epson eco tank printer for my wife a couple years ago, and it’s been fantastic! My wife, being a kindergarten teacher has a knack for absolutely killing printers… And this little Epson has been a work horse!!! I have nothing but good things to say about it!

    • Corhen@lemmy.world
      link
      fedilink
      English
      arrow-up
      3
      ·
      8 months ago

      just get a small laser printer. i got a Pantum Laser Printer, on sale, for like $40. Its on its 3rd refill after years and years of heavy printing for my wife while in school.

    • garretble@lemmy.world
      link
      fedilink
      English
      arrow-up
      2
      ·
      8 months ago

      Costs $.10 to print at the library.

      I’m fortunate to have a library just down the street so I go over there.

      I also don’t have to print anything very often so I’ve only had to do that a couple of times in as many years.

      • duffman@lemmy.world
        link
        fedilink
        English
        arrow-up
        3
        ·
        8 months ago

        My library offers $7 worth of printing free each week with your Library. I am curious how many households actually still have printers these days.

        • Flying Squid@lemmy.world
          link
          fedilink
          English
          arrow-up
          1
          ·
          8 months ago

          The public library here (and it’s far from alone) offers free B&W and color laser printing, free large format printing and free 3D printing. Libraries are awesome.

          (I am married to one of the library’s administrators, so I may be slightly biased, but really, go check out your local library.)

  • tomkatt@lemmy.world
    link
    fedilink
    English
    arrow-up
    27
    arrow-down
    1
    ·
    8 months ago

    I bought a Brother laser printer some years back for like $120 and am still working on the starter toner cartridge. HP can fuck right off with this.

    • Flying Squid@lemmy.world
      link
      fedilink
      English
      arrow-up
      7
      ·
      8 months ago

      My laser printer is so old that it’s USB 1.0.

      It’s on its second toner cartridge and I have no plans to get rid of it.

    • NutWrench@lemmy.world
      link
      fedilink
      English
      arrow-up
      5
      ·
      edit-2
      8 months ago

      Same here. BW Brother printer and I can get 3 toner cartridges for about $25. At about a dozen pages a day, those cartridges last me a whole year.

  • kmirl@lemmy.world
    link
    fedilink
    English
    arrow-up
    24
    ·
    8 months ago

    I bought an HP m281 mfp printer 3-4 years ago and disabled automatic firmware updates when I was setting it up. Not too long after that I read that a new firmware release prevented 3rd party cartridges from working.

    Anyway I bought new ink cartridges a couple of years ago after getting pop-ups saying the ink was getting low. Thing is, I haven’t had to install them yet because despite the warnings the printer has been printing just fine with the original cartridges.

    So in addition to blocking 3rd party cartridges HP is also lying about how much ink their cartridges contain.

    F.U. HP.

    • dual_sport_dork 🐧🗡️@lemmy.world
      link
      fedilink
      English
      arrow-up
      8
      ·
      8 months ago

      All printers do this to some extent, I think. A combination of never wanting to report a false negative plus manufacturers making most of their money on consumables.

      One of the cheapie monochrome Brother printers we have at work has been bitching about replacing the imaging drum for about four years now. We just dismiss the message and it’s been printing just fine this whole time. It still is.

    • Naboo_calls_for_aid@sopuli.xyz
      link
      fedilink
      English
      arrow-up
      1
      ·
      8 months ago

      Right, my thought has always been I’d rather change the ink when the print quality bothers me, not because the company that sold me the printer is forcing me to.

  • FlavoredButtHair@lemmy.world
    link
    fedilink
    English
    arrow-up
    22
    ·
    8 months ago

    I wouldn’t pay half that if it was the only source to feed HP employees. Fuck HP in the ass with a gasoline soaked pickle.

  • kent_eh@lemmy.ca
    link
    fedilink
    English
    arrow-up
    22
    ·
    8 months ago

    Never own a printer again.

    I’ll never own an HP printer again.

    But not in the way they want…

  • Flying Squid@lemmy.world
    link
    fedilink
    English
    arrow-up
    21
    ·
    8 months ago

    Even the low end is insane. $8 a month for 20 pages? You can go to a place like Staples or FedEx Office with a USB drive and get that printed out for less than a dollar.

    • michaelmrose@lemmy.world
      link
      fedilink
      English
      arrow-up
      11
      ·
      8 months ago

      It’s actually 20c per page for about 4 bucks. Then there is tax for another 40c then 35c of gas and possibly 15 minutes of your time over and over and over again.

      The right answer is a black and white laser. spend $199 once in the next 10-15 years

      • Twitches@lemm.ee
        link
        fedilink
        English
        arrow-up
        2
        ·
        8 months ago

        This is what we did, sometimes we print, sometimes we don’t, toner doesn’t dry. Multi function 200 dollars. So far 5 years later, off brand toner and all is well.

    • rustydomino@lemmy.world
      link
      fedilink
      English
      arrow-up
      5
      ·
      8 months ago

      In a lot of densely populated Asian cities, you can print to the shared printer of a local convenience store through the network without bringing a USB drive. You submit the job, it gets stored in the queue of the device, you go to the store (usually just downstairs from your apartment), scan a QR code, and the job prints. You can even pay online - it’s great!

  • Gianni R@lemmy.ml
    link
    fedilink
    English
    arrow-up
    20
    ·
    8 months ago

    I’m running a black & white wired Brother printer through a CUPS relay & I couldn’t be happier without HP’s bullshit

    • MeanEYE@lemmy.world
      link
      fedilink
      English
      arrow-up
      13
      ·
      8 months ago

      Brother is an excellent no-bullshit company. It’s was a sigh of relief when I switched from HP’s bullshit to shove-a-power-cord-and-forget approach of Brother. Even their wake up and time to first page is significantly better than HP’s. I still didn’t use up my original toner but once I do, I’ll buy original. Their almost atypical approach at this point deserves to be rewarded.

      • morbidcactus@lemmy.ca
        link
        fedilink
        English
        arrow-up
        4
        ·
        8 months ago

        I bought an old simple HP LaserJet like 4 years ago, it’s probably the worst printer I’ve ever used and that includes the crappy bubblejet printer we had as a kid. Shit you not, I pretty much need to hand feed the thing, it almost always fails to grab a sheet out of the tray and it’s usually crooked when it does.

        Wish I hadn’t given my brother printer to my parents when I graduated honestly, was solid af. It’d be 16 years old now but still going strong.

        • MeanEYE@lemmy.world
          link
          fedilink
          English
          arrow-up
          2
          ·
          8 months ago

          Issues I experienced with my HP are hard to describe with words and have people believe you. Once it freaked out in a way where it would print exactly 2.5 pages. You give it 10 pages to print. It would print first two properly, third one comes half-way. You restart the print and offset starting page, same deal. First 2 come out perfect, third one half-way through.

          I even managed to record this one. Where it would come and go from the printer list but if you were skillful enough to select it and click print it would work perfectly fine. There it was connected through network. Why it did this I don’t know.

          Old HPs were great, those 20yo+. 5L, 6L series and the such, since they acquired that mechanism from Canon. This new stuff, not worth its weight in plastic.

          • morbidcactus@lemmy.ca
            link
            fedilink
            English
            arrow-up
            1
            ·
            8 months ago

            My MiL has this ancient deeply yellowed office grade HP laser printer she dug out as her document printer, it’s a tank and runs like a dream. Found that driver wise it seems to be easier to setup in Linux than windows, I keep meaning to setup a print server for her with an old pi I have…

            That may actually be one of the weirdest issues I’ve ever heard of, were you ever able to figure out why it would only give you 2.5 pages?

            • MeanEYE@lemmy.world
              link
              fedilink
              English
              arrow-up
              1
              ·
              8 months ago

              Nope. Power cord pull and refusal to use it for a week or so solved the issue. Different one appeared though where it would print 10 copies if you requested one. God forbid you stopped it mid print. Then whenever you decided you needed something else to print it would resume where it left then print your new thing in 3-10 copies.

              Luckily I ran into some open source folk, thank you whoever you are, who mentioned that open source driver is complete for my model and I should just completely remove HPLIP. This solved the issue almost completely. It would get stubborn at waking up from time to time, but printing resumed normally after not using HP software on HP printer. Ended up giving the printer to my brother who was more optimistic than me and I just bought “that one Brother printer everyone has”.