Google tests a feature that calls businesses on your behalf and holds until an agent is available | TechCrunch::Google is testing a feature that places a call to a business , waits on hold and then give you a call once a representative is available.
Google tests a feature that calls businesses on your behalf and holds until an agent is available | TechCrunch::Google is testing a feature that places a call to a business , waits on hold and then give you a call once a representative is available.
My company stresses customer service. We have our phones set up to ring the person, after two rings, ring all department phones, after 4, anyone who can answer outside calls.
Every call is answered. Everyone is trained how to start a call and get them to the right person.
I’m on that list even though I shouldn’t be. I volunteered to be a 4th ring because I value that mentality.
What company is this‽ literally no way it’s a public facing company that deals with regular customers b2b maybe?
Higher end building supply. So, both, but yes there are more businesses calling us. Most of our “bad” calls are about delivery issues.