• weasel5053@lemmy.world
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    2 years ago

    The in-person order taking is a much worse experience for the customer. Let me look at the damn menu board. It should not take any more time to prepare a meal than it takes for a car to progress from the order board to the window. I don’t see how them getting the order earlier (presumably the purpose of this) is helping in any way.

    If you want chick fil a and value your time, the in store pickup is a much more efficient.

    • Drusas@kbin.social
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      2 years ago

      In-store pickup, lol. The places by me are always so busy that there’s nowhere to park.

    • GBU_28@lemm.ee
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      2 years ago

      Huh? They have staged ordering and pickup. So the pickup is not a bottleneck.