It just annoys me because I’m not going to order it and I’m abstaining from alcohol. But there’s always some “special deals” being advertised by UberEats on alcohol, as well as meat, dairy and eggs. It’s like they’re really sleazy and desperate to hawk these products.

  • foggy@lemmy.world
    link
    fedilink
    arrow-up
    31
    arrow-down
    4
    ·
    edit-2
    10 months ago

    Good starting place for an ADA class action lawsuit.

    Addiction is covered.

    US regulatory institutions lack teeth these last 40 years. They’re the agency that should castrate such an issue, IMO.

    You’re disabled with addiction tendencies? Okay, not lawful to feed you adverts for your addictions.

    Why is this not the case? Is our government disinterested in our welfare?

    The moment that’s true, we should be lighting our tax funded institutions on fire. Straight up. We paid for that shit. And the folks handling that money are doing fuck all to support our generosity.

    Edit: people in here mistaking “good starting place for” with “A fucking slam dunk grand slam for,” But that’s cool, y’all do you.

    • jeffw@lemmy.world
      link
      fedilink
      arrow-up
      4
      arrow-down
      5
      ·
      edit-2
      10 months ago

      The ADA doesn’t have anything to do with marketing/advertising. Yes, people struggling with addiction are a protected class. How does that apply here?

      Can we sue people who make Souls games because they’re too hard for people with one hand? of course not. Should trivia games be banned because some people have intellectual disabilities? Can you ban my advertisement for my trivia night because of that? No. The ADA isn’t that wide

      • foggy@lemmy.world
        link
        fedilink
        arrow-up
        7
        arrow-down
        4
        ·
        edit-2
        10 months ago

        Yes that’s true. That specifically why I said what I said.

        It’s a good starting place. For a class action lawsuit.

        It’s not a slam dunk, but it’s a good starting place. And the ADA is an agency that could facilitate such an endeavor.

        How do you think sidewalks become mandated to have handicap accessible ramps at all crosswalks?

        • jeffw@lemmy.world
          link
          fedilink
          arrow-up
          3
          arrow-down
          3
          ·
          10 months ago

          The ADA is a law, not an agency. And the law mandated those ramps. It’s all in the law, which hasn’t been updated since it was written 30 years ago

      • voracitude@lemmy.world
        link
        fedilink
        arrow-up
        2
        ·
        edit-2
        10 months ago

        The ADA covers usability and accessibility of publicly-accessible spaces (even those that are privately-owned) by people with disabilities, it’s why wheelchair ramps and accessible parking spaces aren’t optional.

        Courts have historically not cared much if it’s an established legal precedent “but on the internet” - just being online doesn’t mean it’s not covered by existing law (it might not be, but only if being online makes substantial enough difference). If someone with a disability like addiction can’t use a publicly-accessible service (even if it’s privately-owned) because the operators of that service aren’t providing required accommodation for their disability, that could be argued quite convincingly to fall squarely under the ADA’s authority.

        It could also be argued that it’s discriminatory to show known alcoholics booze ads, like a department store putting the wheelchair access ramp in the loading bay in the back of the building or blocking accessible parking spots with shopping carts.

        For a practical example, if the customers at a grocery block all the accessible spots with carts, someone who needs one could sue the grocery for not keeping the spots clear. Their argument would be that while the grocery didn’t put the carts there, they also failed to keep any accessible spots clear of obstruction as they are required to. Deliberately advertising booze to alcoholics would be like video evidence of the grocery employees putting the carts in the accessible spots, it could lead to hefty punitive damages or fines as well.

        Edit: Please take note of the word “deliberately” above. For a sure cash judgement with punitive components, the plaintiffs would have to show that the advertising was based on data showing the person has a drinking problem; for a win that would just get things changed, the argument would be there should be toggles to manually disable certain classes of advertisement.

    • mannycalavera@feddit.uk
      link
      fedilink
      arrow-up
      4
      arrow-down
      16
      ·
      10 months ago

      Good starting place for an ADA class action lawsuit.

      Oi vey 🙄. The first step is not a lawsuit. Uber probably don’t even know they’re doing this as they will create marketing campaigns at a high level to target a mass audience rather than specifically trying to offend you. That’s just not how these campaigns work.

      A good starting point would be to reach out to their customer team and highlight the issue and see if they can figure out a solution.

      What’s with the straight to the courts ambulance chasing mentality people have rather than trying to reach out and find a solution?

      • Rivalarrival@lemmy.today
        link
        fedilink
        arrow-up
        6
        arrow-down
        2
        ·
        10 months ago

        Large corporate entities like Uber don’t listen until it significantly affects their bottom line. A program to allow customers to tailor advertisements would involve many thousands of dollars to implement and maintain, and the net result would be less customer engagement with their marketing programs.

        The math just doesn’t add up until Uber faces a significant cost for not implementing it.

        • mannycalavera@feddit.uk
          link
          fedilink
          arrow-up
          2
          arrow-down
          8
          ·
          10 months ago

          This sounds like you’ve never worked in the industry or have any insight into this topic. Large companies like Uber absolutely do listen to customer feedback. And if you want it to hit their bottom line you can protest the use of their app until they change, make it a hash tag on social media and drive change by voting with your feet. You don’t need to whip out the lawyers. Lord above, not everything needs to be solved with litigation.

          A program to allow customers to tailor advertisements

          We’re not talking about tailoring advertising. OP stated these are recommendations based on the what he is buying at the time. These are offers. Have you never seen a two for one aisle at your local supermarket? Or special offers on alcohol? It’s not a random advert popping up asking them to buy stuff whilst booking a cab. At the simplest level we’re talking about a setting that says, don’t upsell or market me alcohol (because I may be recovering) or meat (because I may be vegan). That would actually be a selling point for their app and something they could put a positive spin on.

          I genuinely think you don’t understand the problem space here by what your saying or the solutions you’re offering.

          • Rivalarrival@lemmy.today
            link
            fedilink
            arrow-up
            4
            arrow-down
            1
            ·
            edit-2
            10 months ago

            We’re not talking about tailoring advertising. OP stated these are recommendations based on the what he is buying at the time. These are offers.

            That’s advertising.

            That’s targeted advertisement.

            Businesses only listen to customers when it positively affects their bottom line, or when they are forced to do so by regulators.

            • mannycalavera@feddit.uk
              link
              fedilink
              arrow-up
              1
              arrow-down
              5
              ·
              10 months ago

              That’s advertising.

              That’s targeted advertisement.

              It’s really not, mate. Do you think buy one get one free is advertising? Or we have an offer on alcohol today? Or 50% off all cheese?

              You don’t have a clue.

              • Rivalarrival@lemmy.today
                link
                fedilink
                arrow-up
                4
                arrow-down
                1
                ·
                10 months ago

                Yes.

                Yes, all of those are advertising.

                Communicated offers to exchange goods are advertisements.

                • mannycalavera@feddit.uk
                  link
                  fedilink
                  arrow-up
                  1
                  arrow-down
                  4
                  ·
                  10 months ago

                  Well feel free to waste money on a lawsuit as OP suggested because you’ll fail so hard it’ll be funny. Then the courts can tell you it isn’t covered by advertising laws and you’ll finally learn.

                  I look forward to reading your court submission.

                  • Rivalarrival@lemmy.today
                    link
                    fedilink
                    arrow-up
                    4
                    arrow-down
                    1
                    ·
                    10 months ago

                    The cost for them to defend themselves will exceed the cost for them to implement an ADA compliant solution.

      • Big P@feddit.uk
        link
        fedilink
        English
        arrow-up
        4
        arrow-down
        1
        ·
        10 months ago

        Uber doesn’t even care and straight up steals from you if there’s missing food in your order. I doubt minimum wage support employee #7608 is going to care or even have the ability to pass on that information.