Apparently, the user whose PC order was canceled by Corsair without any “sensible” reason wasn’t an isolated case, as Corsair has confirmed that it also canceled DDR5 RAM orders placed on January 1. After the report on the Corsair PC order cancellation went viral, Corsair’s official X handle announced the reason for the cancellation. We’ll cover this in more detail, as a larger story unfolded today and Corsair informed users via X and Reddit.

  • restingboredface@sh.itjust.works
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    9 hours ago

    We do not currently accept pre-orders for DRAM kits

    If they don’t accept pre-orders as a rule, it seems hard to believe a system error would list something on a pre-order at any price. It reads like they listed the item too low and don’t want to look like jerks for not honoring their own posted prices.

  • NewNewAugustEast@lemmy.zip
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    16 hours ago

    Corsair informed users via X and Reddit.

    I am more annoyed about that than the price change. X more so than reddit, but both sites suck.

  • whyNotSquirrel@sh.itjust.works
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    16 hours ago

    In France there are laws protecting companies for obvious mistakes, like listing a 3k€ TV at 30euros.

    But if it isn’t an obvious mistake they are forced to process any orders placed at this price

  • Zamboni_Driver@lemmy.ca
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    1 day ago

    That makes sense. I’ve had vendors cancel orders before due to pricing errors on their website. I’ve had it happen before with music gear and some sports equipment. The retailer didn’t realize that they had something listed for the incorrect value until I purchased it. They cancelled the order and let me know that the price was not correct.

    I wasn’t happy about it, but I don’t think it was some conspiracy or that I should sue them.

    • [deleted]@piefed.world
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      14 hours ago

      “We will sell you this thing for this price.”

      “Ok.”

      “We lied, lol.”

      Companies have all the money and power and should not be able to back out of a sale because they fucked up the price.

      • Zamboni_Driver@lemmy.ca
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        9 hours ago

        Lmao you baby. Kick and scream and cry because you can’t buy something for the price that you want.

        • Agrivar@lemmy.world
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          9 hours ago

          I’m not the OP, genius, just another normal person who thinks you sound like a cuck for capitalism. Cheers!

          • Zamboni_Driver@lemmy.ca
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            8 hours ago

            I didn’t say you were OP, genius. lmao.

            Calling people cuck’s because you can’t make a coherent argument… Waaaaaa, waaaaaa, waaaaaa.

    • ZoteTheMighty@lemmy.zip
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      1 day ago

      Except this is DDR5 ram, so Corsair may be using this as a cover to hike the price since it’s been so volatile lately.

      • Zamboni_Driver@lemmy.ca
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        24 hours ago

        Yes the price is volatile, which is a great reason why a company may need to raise the prices. It would have been a kind and good hearted thing to honour the existing orders, I think that it’s a dick move to cancel and refund orders, but I don’t think that it’s illegal or that anyone was harmed in anyway.

        • bonenode@piefed.social
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          22 hours ago

          You are not wrong in principle but I do think this is a very special situation, you seem to have to monitor RAM prices daily now and this was an increase of about 20% without prior notice according to the article linked here: https://lemdro.id/post/34227012

          This isn’t the case you describe that they had a typo and instead of $1000 they charged $100 or something like that. They just noticed too late that the base price of one of their components jumped up, I feel that is on them, not the person ordering.

          I mean, they are not making the RAM, or do they? Not familiar with their products and business but seeing the description of this it sounds to me like they already have prebought RAM from some time ago and they make it into this kit. RAM they likely got at a much lower price than what is current market standard. So this shortnotice hike is pure greed and should be illegal.

    • boatswain
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      1 day ago

      It seems like open and shut false advertising. Why is it ok? Retailers should face the consequences of their actions.

      • FishFace@piefed.social
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        19 hours ago

        It’s false advertising if they list one price and then charge another. It’s not if they list one and cancel orders so that they can change it.

      • Zamboni_Driver@lemmy.ca
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        24 hours ago

        It’s a mistake, they refunded the money. False advertising suggests that someone is selling something that is not what it appears. The person didn’t get ripped off, they have their money back and they are whole. Sure I would be annoyed about it if it happened to me, but it’s not a scam or a bait and switch. It’s just oops, we realized we can’t sell that for that price, here is your money back.

        • Swordgeek@lemmy.ca
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          22 hours ago

          Come on, there’s no way you can believe that.

          It wasn’t a mistake. The “mistake” was in not raising their prices as fast or as much as they possibly could, and so they just decided to not to honour it, and crank the price next time around - because they could.

          This is pure greed, plain and simple.

          • 𝙲𝚑𝚊𝚒𝚛𝚖𝚊𝚗 𝙼𝚎𝚘𝚠@programming.dev
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            15 hours ago

            According to the article, the price wasn’t the only incorrect thing, the kit itself was also out of stock. Corsair currently isn’t accepting pre-orders for this kit at all, so they’re not hiking the price for this product because they’re not selling it.