The ‘trip of a lifetime’ for two Air Canada passengers came to a screeching halt after the airline bumped them off their flight right as they were boarding, with no apparent explanation.

  • errorgap@lemmy.ca
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    1 year ago

    Last December, the backlog for the regulator (dealing with cases/complains against Air Canada and other airlines) was 18+ months. It likely has only been since then.

    They treat people like cattle because they can generally do so without significant consequences.