• BearOfaTime@lemm.ee
      link
      fedilink
      English
      arrow-up
      40
      arrow-down
      2
      ·
      8 days ago

      Most loss is internal.

      Source: reading up on it, and having worked in retail. The stuff I saw…

        • mar_k [he/him]@hexbear.net
          link
          fedilink
          English
          arrow-up
          18
          ·
          8 days ago

          when i first worked as a grocery store cashier my manager consistently robbed me of the daily two 15 min paid breaks i was supposed to get

          she also made me the only worker at the front in the morning, so i was running back and forth between my checkout lane and helping demeaning old people at self-checkout. soul crushing anxiety type shit

      • RyanGosling [none/use name]@hexbear.net
        link
        fedilink
        English
        arrow-up
        59
        ·
        edit-2
        8 days ago

        Love throwing away entire pallets of milk and bread and other edible foods because no one is buying them and no one else can have it. These store and company owners deserve to be killed.

    • context [fae/faer, fae/faer]@hexbear.netM
      link
      fedilink
      English
      arrow-up
      22
      ·
      8 days ago

      oh no! you’re probably accidentally entering the wrong plu code by accident! these stores should hire someone properly trained to stand next to each self-checkout machine to make sure customers are using them correctly.

  • context [fae/faer, fae/faer]@hexbear.netM
    link
    fedilink
    English
    arrow-up
    44
    ·
    8 days ago

    smh people don’t want to work for free anymore

    thesis: cashiers are expensive

    antithesis: self-checkout machines are annoying to use and constantly result in errors, making customers resentful of the entire process and having labor costs offloaded onto them. spiteful customers are prone to shoplifting.

    synthesis: fuck! security guards are also expensive!

  • HelluvaBottomCarter [comrade/them]@hexbear.net
    link
    fedilink
    English
    arrow-up
    35
    ·
    8 days ago

    It’s not that there is self-checkout, it’s that DG tends to keep staff very low in their stores. Sometimes you can walk in and not see a single employee, even when you go to checkout. They want their cashiers to do everything. It’s a great target for shoplifting but not because of self-checkout.

  • Optimus_Subprime [he/him, they/them]@hexbear.net
    link
    fedilink
    English
    arrow-up
    31
    ·
    edit-2
    8 days ago

    Motherfuckers had to fuck-around that it costs more to have self-checkout than to have cashiers.

    Obviously, they aren’t going to pay their returning cashiers a living wage as evidenced by the following:

    But despite the shift back toward human cashiers, [Claire Tassin, a retail and e-commerce analyst at Morning Consult] doesn’t expect shoppers to have to pay more. “Retailers know consumers are pretty pressed for prices. So I don’t think this will make a massive, meaningful difference in consumer prices” at the moment, she said.

  • Black_Mald_Futures [any]@hexbear.net
    link
    fedilink
    English
    arrow-up
    28
    ·
    8 days ago

    Every single fucking time i go into harris teeter i hear the self checkout attendant on the intercom trying to scare people into not shoplifting. “Security scan and record all sections” i know that’s fucking fake dummy I used to work retail too. It’s still annoying and idk if they’re doing it for me or

  • RyanGosling [none/use name]@hexbear.net
    link
    fedilink
    English
    arrow-up
    28
    ·
    edit-2
    8 days ago

    There’s 0 point in self chdckout when it freezes because it thinks you’re stealing if you’re efficient and swipe too fast, or if you stand still for more than 2 seconds to check your current item list, or if you don’t place your item on the bagging surface within 1.625 seconds, and have to wait 10 minutes for an employee to be available to unlock your machine

    All those empty checkout lanes are only used during holidays. The equivalent of fucking brick and mortar stores that only sell decorations for a specific holiday then shut down all year.

  • b000rg@midwest.social
    link
    fedilink
    English
    arrow-up
    22
    ·
    8 days ago

    The two examples in the headline are dollar stores which infamously have a huge margin on their inventory. You’d think these would be the retailers who are affected the least by “shrink” but I’m no economist so what do I know.

  • came_apart_at_Kmart [he/him, comrade/them]@hexbear.net
    link
    fedilink
    English
    arrow-up
    22
    arrow-down
    1
    ·
    8 days ago

    wow, sorry I was so crappy at being my own cashier, but it’s not like you guys were paying me or providing training.

    when I scan my whole meal and it comes up as a single $1.35 side of cole slaw, that’s not my fault or my problem.

    • SeducingCamel [he/him]@hexbear.net
      link
      fedilink
      English
      arrow-up
      2
      ·
      3 days ago

      Yeah it’s really weird how my 2lbs of pecans scanned as cheap cornmeal and the rotisserie chicken from the salad bar scanned as a red onion. Super strange