So I joined a new gym last year and was pleasantly surprised. They gave me a smart card to get in and out, that’s it, no app, no accounts, no nothing. Well, today I got to the gym and saw the announcement that they are phasing out the access with the smart card and starting to use, you guessed it, an app.
Now, I know this is not such a big deal in the grand scheme of things. But I’m just tired of this trend of replacing perfectly functioning systems with apps (public transport tickets come to mind). Just more ways to harvest people’s data, I guess…
Ah and by the way, in my previous gym they not only required an app for accessing the place, they also incentivized people to track their workouts, meals and bodyweight using the gym’s app (of course I never used any of these features).
That isn’t how contracts work
So if you can’t get in a gym because of a technology they added after you signed, they will just continue to charge you?
That’s what you think will happen?
Knowing corporate gyms… Probably.
Yes that’s absolutely what will happen. They likely have language in the contract you signed allowing them to do just that.
You are paying for access to the gym. They don’t have to provide you access via a card or a list or an app - they probably specify that they can refuse access for a variety of reasons, including “safety and privacy” or some shit they can shoehorn an app into. You don’t have a legal right to access a place via the mechanism you choose.
Looking online at similar situations people had their membership canceled by management. Other cases showed bring able to enter by a phone number, by their old tag, or ID verification. Looks like it happened for people whose app kept on crashing or a work phone that wouldn’t allow installs.
Which gym would just keep charging you if you said you can’t get in?
I never said they’d charge you, I said they wouldn’t just let you in.
You literally said Yes when he asked that question earlier. We can all read it.
Ah I missed the part where you said “and charge you.” There’s nothing in contracts like these that says the gym has to let you identify yourself in any way you choose and I don’t see why you think there would be.
I’m guessing he was referring to the actual practice of a gym doing something like that. I’m sure there is whatever statement in the gym contract that says that they can change access. I wouldn’t know. I just use the gym in my apartment.
In practice, most businesses will work to accommodate you if there is a change like this and you can’t adapt. Someone else mentioned that their gym has an app and it doesn’t work all the time and have to use fobs still. Most managers will work with a customer and take care of the few that need extra attention.
Most gym employees don’t have that level of discretion in the US at least. Most gyms I’m aware of are franchises and asking a wage employee to go against their corporate policies risks their livelihood.