dantheclamman to Technology@lemmy.worldEnglish • 5 months agoCable Firms to FTC: We Shouldn’t Have to Let Users Cancel Service With a Clickwww.wired.comexternal-linkmessage-square88fedilinkarrow-up1694arrow-down17
arrow-up1687arrow-down1external-linkCable Firms to FTC: We Shouldn’t Have to Let Users Cancel Service With a Clickwww.wired.comdantheclamman to Technology@lemmy.worldEnglish • 5 months agomessage-square88fedilink
minus-square@doctortofu@reddthat.comlinkfedilinkEnglish48•5 months agoOr, it should be exactly as difficult/complicated to cancel as to sign in. Want a 15-step cancellation process involving phones, faxes and a blood offering? Gotta require all that to sign up too!
minus-square@Buttons@programming.devlinkfedilinkEnglish25•edit-25 months agoI think a “let the world burn” approach to consumer agreements, like EULAs and cable TV contracts, would be interesting. Require users to fully read every word of the contract out loud, on video, 4 times for everything they agree to. “But it would take too long if consumers had to read our 23 page contract, they’d just give up and not sign up at all!!1” Hmm, let’s think about that…
Or, it should be exactly as difficult/complicated to cancel as to sign in. Want a 15-step cancellation process involving phones, faxes and a blood offering? Gotta require all that to sign up too!
I think a “let the world burn” approach to consumer agreements, like EULAs and cable TV contracts, would be interesting.
Require users to fully read every word of the contract out loud, on video, 4 times for everything they agree to.
“But it would take too long if consumers had to read our 23 page contract, they’d just give up and not sign up at all!!1”
Hmm, let’s think about that…