When you need to drop off your tech devices for a repair, how confident are you that they won’t be snooped on?

CBC’s Marketplace took smartphones and laptops to repair stores across Ontario — including large chains Best Buy and Mobile Klinik — and found that in more than half of the documented cases, technicians accessed intimate photos and private information not relevant to the repair.

Marketplace dropped off devices at 20 stores, ranging from small independent shops to medium-sized chains to larger national chains, after installing monitoring software on the devices. In total, 16 stores were recorded. (At four stores, the tracking software didn’t log anything, or the stores didn’t appear to turn the devices on.)

Technicians at nine stores accessed private data, including one technician who not only viewed photos but copied them onto a USB key.

  • XbSuper
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    08 months ago

    38 is a boomer? Those goalposts just keep on moving.

    • @pinkdrunkenelephants@lemmy.cafe
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      18 months ago

      And I’m a robot from the future sent to help mankind only to be left disappointed at their primitive need to fight over territory and assert dominance. What’s it to you?

      Or perhaps I’m a bowling ball dreaming I’m a plate of sashimi.

      Either way, you need to do what I told you to do and Grow. Up. Read a book, you old piece of shit.

      • XbSuper
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        18 months ago

        Get off my lawn, just because you’ll never own one doesn’t mean you can use mine.