• @PerCarita@discuss.tchncs.de
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    11 months ago

    That’s easy. An item made its way to logistics, got mislabelled by someone who wasn’t concentrating or who didn’t know better, item landed in an auction. Apparently LMG needs a better system of internal communication or more micro managing from someone in marketing or communications for handling incoming and outcoming items.

    An easy example would be if you forgot a personal book at the library, a librarian mistook it for donation, and then your book becomes catalogued. It doesn’t have to be malicious.

    • @Waldhuette@lemmy.world
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      11 months ago

      Okay yes by accident the item could land with items to be auctioned off unintentionally. How could it have been there though ? LTT literally told the guys that they send the piece back and that there would be a tracking link soon. Things don’t add up.

      So item was accidentally gone and then they tried to lie to the owner of the item by telling them it is on its way back ? Sounds like cheap excuses from LTT for fucking up on a gigantic scale.