I never really used my touchbar in the 3-4 years I had a 2019 pro, but there’s some limited custimisability in the OS. With something like bettertouchtool you can completely change and customise the whole thing though. I still didn’t find it very useful personally as I preferred to just use the touch pad and keyboard, but there are options.

I think it’s ok for some if you ‘two finger type’. My wife for example loved my butterfly keyboard because it felt soft and premium to her. I personally don’t type a lot at all, but I taught myself proper touch typing at some point a long time ago, and found it to be a disaster. Even after many years of using it, I still made so many mistakes all the time. Since I’m back to a ‘regular’ keyboard (mpb 14) I type so much more comfortable and fast without having to use backspace every 3 words.