

You have a different username than the poster.


You have a different username than the poster.


When I was in an area that only had Spectrum and was forced to use them I was appalled at how awful the service actually was.
No exaggeration the internet went out for around 6 to 8 hours on a random day of the month EVERY single month often times twice a month. Every. Single. Month. That I had them. And I had them for right at 3 years! My internet now only goes out if the power goes out and then comes right back on.
It was also ridiculous quality I pay $40/month for the same speeds I was getting with their $100/month plan. Granted, I use fiber now but still how in the hell was that even ok I actually don’t understand how they stay in business like that. Like I pay less than half for the same speeds with ZERO downtime.
Anyway after I switched they bombarded me with calls and physical mail. I mean dude they would call at like 8 am trying to sell me internet or phone or whatever. 8 am is insane for a cold call and it seemed like it would always be on the one day I had off that week.
I finally called them and told them that according to the law (TCPA) if they continue to call I will file a complaint and they will be fined $500 per call. And just like that all the calls stopped. I had to actually make an entirely new email to get the emails to stop though I can’t tell you how many times I’ve seen the exact screen you posted.
Also when I returned the router the “computers were down” and they had to hand write me a receipt for it and then months later seriously like 3 or 4 months after that they tried to say I didn’t return it. Luckily I kept that piece of paper but imagine if I hadn’t. I wonder how many people they hustle out of money that way.
Anyway, that’s my rant. Good luck to you and sorry you have to deal with Spectrum!
How much you wanna bet that bodycam footage isn’t released?