• al177@lemmy.sdf.org
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    9 months ago

    I hold a grudge against the translucent plastic fad.

    Once upon a time the Linux workstation at my desk at $CHIP_COMPANY was built into a noname transparent teal ATX case. For that reason I gave it the hostname “fugly”.

    We had excessive field failures with some of our chips, and I was tasked with coming up with a way to identify those bad parts at customer sites. My solution was a bootable Linux CD that would run a test and tell the customer if they need to contact us for a recall. The test relied on a modified Linux kernel, so it couldn’t be distributed as an application. I used “fugly” to develop and build the test, patched kernel, and CD image.

    The test was deployed, the first few customers were pleased, and I got a wood plaque and bonus for my efforts.

    A few weeks later, my manager called me into her office looking uncharacteristically pissed off. She asked why I put a message saying “fugly” into the CD. A customer complained about it, saying they saw “fugly” on the screen when the test was running, and while it did it’s job it was unprofessional. A split second of confusion before I realized what happened: at boot time the Linux kernel prints the name of the machine it was compiled on, in this case fugly.team.company.com . It scrolls past quickly on boot, so neither I nor my collaborators ever noticed. Somehow the customer latched onto it.

    I ended up with a slap on the wrist, being put on PIP for 6 months and having to change the hostname because higher-ups needed their pound of flesh.

    Coincidentally, a week after this incident, Toyota posted a billboard at a major intersection near our office advertising the Scion xB that read “Funky? Or Fugly?”.

    • Hathaway@lemmy.zip
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      9 months ago

      A 6 month PIP for A NAME?!? Yes, we’re going to improve your naming conventions over the next 6 months. You better improve! Obviously it’s so a manager could tell another manager that “it won’t happen again.” But, fuck that.

      • al177@lemmy.sdf.org
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        9 months ago

        My manager was understanding after I explained that it was unintentional. But it made support and sales look bad in front of the customer, and in a cascade of finger pointing the director of our department decided that would convince everyone that justice had been done.

        • Hathaway@lemmy.zip
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          9 months ago

          Yeah, definitely just a bunch of fluff. Still ridiculous that we live in a world where that happens. Then the sales manager went to the customer and goes “LoOk ThE eMpLoYeE wAs RePrImAnDeD. Still give money?👉🏻👈🏻”

          Gross.

    • Exocrinous@lemm.ee
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      9 months ago

      “Of course the test said fugly. Fugly is the name of one of the professional industry tools we use to compile code. The reason for its name is an obscure piece of technical history that would take me much too long to explain, but rest assured, it’s a well respected technology.”

      If Git can get away with this excuse then you should be able to as well.

      • al177@lemmy.sdf.org
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        9 months ago

        Performance Improvement Plan. Corporate probation. It’s more common to see people put on PIP for low performance than managerial CYA for dumb mistakes like mine.

        It heavily depends on the company as to what it means, but at this job I would have been fired if I got another PIP within that 6 months. I live in an at-will employment state, so if it weren’t just a performative gesture then they would have just fired me.