I started a community (forgottenweapons) here because I missed that content from when I used Reddit. So I’m a mod by default.
I think the issue is the ‘assuming good auto moderation’ part. We’ve seen attempts in video games at auto moderation. That ends up in comedic errors like banning Spanish people for saying the word black in their native tongues.
I think a human touch will always be necessary in these kinds of judgement calls. Or at least they will be for some time.
I think a human touch will always be necessary in these kinds of judgement calls.
Definitely. I know of someone who got automatically banned for writing a comment like “that guy must be hung” (as in “having a big member”) as a jokingly lighthearted reply in a comment thread of people just messing around. The bot interpreted it as “someone has to hang that guy” and slammed down the ban hammer for inciting violence.
And actual human being would have instantly realized from the context that there was no need to interfere, but bots are tone-deaf.
I started a community (forgottenweapons) here because I missed that content from when I used Reddit. So I’m a mod by default.
I think the issue is the ‘assuming good auto moderation’ part. We’ve seen attempts in video games at auto moderation. That ends up in comedic errors like banning Spanish people for saying the word black in their native tongues.
I think a human touch will always be necessary in these kinds of judgement calls. Or at least they will be for some time.
Definitely. I know of someone who got automatically banned for writing a comment like “that guy must be hung” (as in “having a big member”) as a jokingly lighthearted reply in a comment thread of people just messing around. The bot interpreted it as “someone has to hang that guy” and slammed down the ban hammer for inciting violence.
And actual human being would have instantly realized from the context that there was no need to interfere, but bots are tone-deaf.
Well that would be an example of automation that needs improving.
That’s what software developers do, right?