hello! this is just a thing i’d like to personally note. it speaks for myself, and where it does not expresses sentiments we’ve already placed somewhere else. this is not a moderator document or anything, and it will not be stickied.

i’m infinitely grateful that all of you have decided to join us here, and the community has had very few issues with moderation or general unpleasantness to this point. i’m also been greatly appreciative of the support this community has already given us both financially and with your time and energy in keeping the site up and well tuned.

with that said: please temper your expectations of what is technically possible with the website and be patient about what is. there are literally thousands of you to accommodate now, and a finite number of hours to do it with.

more specifically: we (the Admins) are four people, only two of which have actual experience running or maintaining anything in the same universe of what we’re managing now. we’re more comfortable moderationally, but on the technical side we are flying this by the seat of our pants. none of us are big on coding, so we’re not really able to add to Lemmy’s base functionalities. Lemmy itself has very limited base functionalities, many of which we’re trying to work around or with and constrain us in what we can do or how. a lot of options we have at our disposal to make stuff run are binary, and a lot of the not-binary options are confusing.

we’re sure this will get better eventually, but from that point follows this reality: we simply cannot currently (and may not in the future either, to be honest with you) accommodate a lot of what you might think we’re able to do, or expect because Reddit had it either through an app or the base function of the site. this software hasn’t had 15 years to mature in functionality and community addons like Reddit–and while it’s their full time gig, the upstream software is still maintained by just two people who also run the flagship instance here. they have a lot of shit on their plate too; we’re lucky they can even take time to get to our notes!

and that last point also brings us to a final thing to emphasize: this is not a full time job for any of us and our insistence is that it doesn’t become one. i think doing this full time would be fucking miserable, personally, and i think i can speak for all of us in saying full-time working on this site is literally not something we can commit to. it has to be that way for this to be a solvent project.

if we split the balance of our donations equitably right now–all of which is site money, to be clear, we only use it for keeping the site online and paying for any labor we might source to someone else–that’d work out to just $500 per person, which is not even a week of compensation at a wage of $15/hr. collectively, we have probably put in well over full-time hours just to keep the site going this week, and we did that last week too. we expect we’ll be doing this all month. that splitting also wouldn’t account for our volunteers who do most of the technical stuff, who have probably put in even more hours than we have, and who i personally think would deserve compensation before we do. (our site would be kind of fucked without them right now.)

all this to say: please be mindful of whether what you’re asking of us is even possible. we are trying really hard here and it’s not like a lot of what is brought up is invalid (i generally agree theoretically with a lot of what people have been bringing to us), but at least during our influx we absolutely and simply cannot promise much of anything past “the site is online and moderated in accordance with our values”.

  • ffmike@beehaw.org
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    1 year ago

    Thank you to everyone :

    • Admins for doing a brutal amount of work for something they believe in
    • Mods for keeping their own areas humming along
    • Financial contributors for keeping the lights on
    • Everyone who posts and comments for making this a nice place to visit

    There’s this odd dynamic that turns up in all sorts of communities where people someone equate “person who volunteers their own time” with “person who has to do anything I want them to do”. When stated that baldly it’s easy to see the nonsense and yet somehow it keeps happening. Hopefully folks here won’t fall into that trap.

  • nlm@beehaw.org
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    1 year ago

    Be wary if burn out! Take breaks, step away when needed. Having you guys still around in the future is more important than trying to compete with Reddit’s resources.

    You’re managing fine as is already!

  • Kalkaline @lemmy.one
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    1 year ago

    Absolutely incredible work to not have a server spontaneously shit the bed and catch fire.

  • Rick@thesimplecorner.org
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    1 year ago

    Take care of yourselves. The beauty of this whole deal is its not “one” it’s “all” of us. All the servers, all the users. There really is no reason to jump on one instance and put strain on good people doing a good thing. So often, good folks tend to over extend themselves. I’ve seen it time and again. Spread out your accounts into those smaller instances. You can interact with all the content everywhere.

    Be well beehaw.org admins and thank you.

  • Aninjanameddaryll@beehaw.org
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    1 year ago

    To me, that’s the entire point of lemmy. You guys are doing what you want, and letting the rest of us play in your sandbox. It’s on us to play nicely, bring our own pails, and not poop in the sand.

    You guys here, and at all of the instances I’ve run across, have gone out of your way to give us r/efugees a landing pad. I’ve received nothing but welcoming assistance at every turn, even when I’ve vented about the learning curve . What more could I ask for?

  • Talidorn@sh.itjust.works
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    1 year ago

    I remember Reddit early days… it had its bumps along the way.

    I don’t expect much this early in. Y’all do it at your pace… I can only promise that I respect you tons more than that Fuckface Apollo killer u/Spez!

  • wildeaboutoskar@beehaw.org
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    1 year ago

    One of the great things about this instance is that I don’t think I’ve seen anyone complain about the setup in a way that reflects on you guys. There’s a lot of understanding that it’s early days and it’s grown exponentially in the last few weeks. I think the mentality of this instance is what keeps and will keep people here. It’s a nice space to be in.

    So don’t worry, you guys are doing a great job!

  • JCPhoenix@beehaw.org
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    1 year ago

    This is impressive thus far. Keep up the good work!

    For anyone who hasn’t had any experience running a server of any kind, it can be a lot of work. I’ve run Minecraft servers for my friends, first on hosted services, and then out of my basement. For like 5-10 friends. There were times I was giving up my entire weekend to get the MC server updated, research, get plugins and mods working, speaking with support people, and attempting to fix it all when it broke. When we were using hosted solutions, we technically split the cost, but every month I still had to go around semi-begging for donations (we were a bunch of poor college students/new grads). When I started hosting out of my basement, I bought the computer to run it. It was inexpensive, but still money entirely out of my own pocket.

    So I cannot imagine what it’s like to run a public-facing service that has thousands of users. One that grew massively literally overnight.

    • alyaza [they/she]@beehaw.orgOPM
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      1 year ago

      So I cannot imagine what it’s like to run a public-facing service that has thousands of users. One that grew massively literally overnight.

      we’ve gone from running this on a potato to running it on something actually respectable, and also from ~$12/mo hosting costs to a baseline of around $100

  • Lemdee@lemmy.world
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    1 year ago

    Funnily enough, you posted this to what appears to be one of the most understanding communities you could have lol

    You and the rest of the team are doing a great job. Unfortunate I wasn’t able to make my account on the beehaw instance (just kept hanging on signup) but happy to still be able to interact with the great group you’ve help put together! Sending love from the PNW 😄

    • Lionir [he/him]@beehaw.org
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      1 year ago

      It’s highly possible that it just wasn’t approved because your application message didn’t provide enough information to make a judgement.

      If you want to tell me your username, I’ll look for it and approve it.

      • Lemdee@lemmy.world
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        1 year ago

        I hope not as I wrote a small paragraph for each question asked lol

        But it’s just Dee, like this lemmy.world one. I uh, submitted it quite a few times… sorry about that lol

        • Lionir [he/him]@beehaw.org
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          1 year ago

          You wrote one sentence for each question when you first submitted so that’s all we got. We are kinda harsh sometimes when it’s hard to gauge someone. Sorry about that.

          It’s been approved!

          • Lemdee@lemmy.world
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            1 year ago

            Hey, don’t mean to pester you or anything but I haven’t received any emails from beehaw about whether the application was even received let alone approved. Checked spam/junk and all that. The sign up page just hangs after clicking “sign up” and when I tried the username/password I submitted to log in it also just infinitely hangs.

            I’m working with lemmy.world atm so no need to rush but I do quite like the beehaw instance and would like to be apart of that if possible, thanks 😊

            • Lionir [he/him]@beehaw.org
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              1 year ago

              It should work… I can see that email was in fact sent to your email…

              If your password is more than 60 characters long, you need to shorten it… This could also be some kind of bug… I’m not sure. We are updating Lemmy tomorrow morning so maybe that’ll fix it?

              • Lemdee@lemmy.world
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                1 year ago

                I’ll try again tomorrow afternoon I suppose, checked my emails again and still nothing on this end. I checked my mail tracing too and nothing in transit or getting caught up on this end, so don’t know what to say about the email tbh.

                I’ll reach out to the mod team tomorrow if I still have issues, thanks for getting back to me though

  • sidewalker@thesidewalkends.io
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    1 year ago

    I think that it’s great what you’ve done here so far and I wish you all the best in your efforts!

    Just a thought; If things ever calm down and you’re so inclined to share, I would love a “lessons learned” type post from you and the team. You’re possibly some of the foremost experts in the world at operating a Lemmy instance at this point and those of us with micro-instances running on random corners of the fediverse could certainly benefit from your hard-earned wisdom.

    Thanks so much for everything!

  • Rentlar@beehaw.org
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    1 year ago

    I have already said everything I have to say, except: You are doing excellently with this instance!

    Even if you set your goals small, your tireless work to meet them shows. The site is stable and the community feel remains great.

  • Kwakigra@beehaw.org
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    1 year ago

    This is the kind of community I’ve wanted to be part of for a very long time. I would much, much rather experience some slowdown and a bug here and there than what I have been putting up with from Reddit for many years. The fact that not only is this instance still up and running, but you’ve been getting it to run smoothly more often than not despite this massive influx of traffic is incredible for just 4 people to accomplish.

    It has to be stressful, and it has to be especially stressful getting an unprecedented number of requests from people who have no idea what’s going on behind the scenes. I hope that most of them are at least polite rather than demanding. All this is to say that I see you guys and I really appreciate the work that you’ve been putting in at such a critical time.

  • Beefalo
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    1 year ago

    we’re more comfortable moderationally, but on the technical side we are flying this by the seat of our pants. none of us are big on coding, so we’re not really able to add to Lemmy’s base functionalities

    This is how it is supposed to be fwiw, great to see that people are approaching this from the social perspective rather than technical. You should not feel pressured to be developers or programming experts to run a community, those are totally different disciplines. Hopefully the resources to manage instances improve so that becomes an easier task

    • DarbyDear@beehaw.org
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      1 year ago

      This exactly - Lemmy is meant to allow community managers to focus on that portion while the developers facilitate their work. Speaking as a developer, there’s a very distinct difference in the skill sets needed for each field, and there should never be an expectation for one side to do work in the other - trust me, some of my past coworkers are last people you would want managing a community in any capacity. Why should it be different going the other direction?