I noticed my X20 Seagate from Newegg was missing 7 months from it’s warranty when registered on the Seagate website. This is a common issue, and Seagate usually corrects the warranty expiration date without issue.
However, after supplying the info on this new Exos X20 “Shipped and sold by Newegg”,Seagate support informed me that my drive is OEM and doesn’t have a Seagate warranty.
I’m already 18+ hours into a full parity sync on this drive - but definitley am concerned about having no warranty on what is supposed to be a brand new HDD.
What would you do in this situation?
I bought 16 of the Exos X20 from Newegg a few weeks ago. I also had the issue of a few months missing from the warranty. I reached out to Seagate support via chat and I provided them with proof of purchase and serial numbers. They corrected the warranty within minutes and I was able to verify the 5 year warranty on the Seagate website. I guess YMMV.