I need any advice. My dad ordered the new Iphone 15 in September but when UPS delivered the phone, the box was empty. We ordered from Best Buy with a mobile promotion plan with AT&T. We have filed a police report, talked to AT&T, Best Buy, and Apple and no one is helping. We just want to order a replacement. Who do we go to? They all keep telling me to go to the other.
Tell Best Buy you’re filing a consumer complaint with your state’s attorney general. That’s the trick to getting this kind of stuff expedited.