I’m not really too sure if this is the write Reddit to be posting this too.

Anyhow, I ordered 2 phone cases and a screen protector off of Caseify as a Christmas gift for someone, only now I need to cancel my order.

I’m unable to cancel my order now as it’s already been shipped. I’ve recently look up reviews on this website and didn’t realize how sketchy it is and how crap their customer service is.

A lot of people have issues with being unable to get a refund or warranty or just not even being able to get into contact with the customer service whatsoever

I’m just now wondering do I still run the risk of returning the order back to the sender, In risk that I may not even get a refund?

Has anybody else ordered from Caseify then send back the order and received back a full refund?

  • oVerboostUK@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    10 months ago

    Casetify 💩

    I can’t comment on the refund question, but can say you’re doing the right thing in returning!