I have used the scanner for a lot. I scanned my wife’s family photos (Thousands) and my grandfathers (again thousands) I am now completing my parents and all the photos are far worse in quality. The scraping lines are noticeable and horrible. I have cleaned the glass and done what I can think of. Tried different DPI setting etc. No change. The other photos I scanned prior do not have this bad marking at all.

  • Comfortable-Type2071@alien.topBEnglish
    1·
    10 months ago

    Have you cleaned more than just the glass? There is a process to follow cleaning other stuff in the scanner. I also cleaned my pictures with 99 percent alcohol. You tube video on cleaning the scanner may be helpful.

    • Akorn52@alien.topOPBEnglish
      1·
      10 months ago

      Yes, I even pulled it completely apart and reassembled. I also use alcohol.

      • Comfortable-Type2071@alien.topBEnglish
        1·
        10 months ago

        I would be curious to see scanned photo of this issue.

        I know there are kits available that contain new rollers.

        What about scanning a picture that you have allready successfully scanned and making the two available for comparisons.