Hi everybody,

looking for some help here with a complicated and unusual problem. My employer went bankrupt and as part of our severance package we were allowed to keep all our company devices, including a MacBook Air M2. Sounds great, doesn’t it?

Well, there’s one catch - the device is enrolled into Apple’s MDM and it’s functionality is severely limited due to that, the main caveat being that the App Store/installing any software is blocked.

I was hoping that the devices get unenrolled from MDM once the company closes, but unfortunately this didn’t happen and since the company is now closed, so is the IT department who could help with the issue.

Is there any possibility to remove the device from MDM without the non-existent IT department of my previous employer? I have a letter confirming that I own the MacBook from the company which I could show to Apple if that helps. Or will the MDM program run out at some time in the future, if the company account doesn’t exist at Apple anymore?

Thanks in advance for your help.

  • gcerullo@alien.topBEnglish
    1·
    10 months ago

    I don’t think there is anyway to get around that. Even if you reset the computer and re-install macOS, as soon as you connect to the internet it will download Apple’s MDM profile and you’ll be right back to where you were. That’s kind of the point of an MDM. They’re made to prevent the ability to override them otherwise they’re not very effective.