Which is why The Register always opens the last day of the working week with a fresh installment of On Call, our reader-contributed tales of exciting incidents on the front lines of tech support.
This week’s tale comes from a reader we’ll Regomize as “Bruce” because his story concerns his time working for an Australian bank’s internet infrastructure team.
So Bruce and his mates put together a position paper explaining why ordering another ISDN line was a good idea and gave it to the CIO for approval.
The CIO forwarded the request to the bank’s Executive Committee, which promptly rejected it because it was clearly wasteful to buy an extra link when the current one wasn’t even half-used!
“The suits and their associated hangers-on all resided on one floor of Head Office with their own subnet of IPs,” Bruce explained.
It was approved – along with the extra payment for expedited installation, and an explanation that if the suits could understand the frustration of slow connections, customers would also chafe.
The original article contains 530 words, the summary contains 170 words. Saved 68%. I’m a bot and I’m open source!
Not a great summary. The first to paragraphs are unnecessary fluff except the fact that this about an Australian banks IT. Crucial points are left out: the bank’s ISDN line’s usage approaching half of capacity as the initial situation, the time it takes to get a new ISDN line installed, and later, IT slowly throttling the Head Office’s internet connection.
This is the best summary I could come up with:
Which is why The Register always opens the last day of the working week with a fresh installment of On Call, our reader-contributed tales of exciting incidents on the front lines of tech support.
This week’s tale comes from a reader we’ll Regomize as “Bruce” because his story concerns his time working for an Australian bank’s internet infrastructure team.
So Bruce and his mates put together a position paper explaining why ordering another ISDN line was a good idea and gave it to the CIO for approval.
The CIO forwarded the request to the bank’s Executive Committee, which promptly rejected it because it was clearly wasteful to buy an extra link when the current one wasn’t even half-used!
“The suits and their associated hangers-on all resided on one floor of Head Office with their own subnet of IPs,” Bruce explained.
It was approved – along with the extra payment for expedited installation, and an explanation that if the suits could understand the frustration of slow connections, customers would also chafe.
The original article contains 530 words, the summary contains 170 words. Saved 68%. I’m a bot and I’m open source!
Not a great summary. The first to paragraphs are unnecessary fluff except the fact that this about an Australian banks IT. Crucial points are left out: the bank’s ISDN line’s usage approaching half of capacity as the initial situation, the time it takes to get a new ISDN line installed, and later, IT slowly throttling the Head Office’s internet connection.