I dealt with this at att and to avoid the activation or least reduce it I got aarp. Anyone can sub and it’s like 16 and att waives activation if u got it. And yes there pretty dumb and I think ya should fight it I did it and the taxes and fees fr me I believe was 5ish everything else looks like mine but that so they might be trying to scam u. I remember when I got a watch it was such a pain in the ass both medically and socially and the store that finally sold me one added insurance without my knowledge. I got it removed and credit to fix it though. So document everything. Cause I only did a watch to like pay it monthly cause I couldn’t at once. And them being dumb was able to guilt in em into giving me credit for a variety of reasons where my over time extra cost when I finally paid it off was only 50ish instead of 100 plus ish. So while they are dumb as hell, might well guilt em into credit fr wasting my time 😾