Hello, all my fellow Apple Watch users!
Some of you might’ve noticed in the 10.1 OS update some of you like me have probably been experiencing an enormous battery drain .
Upon a lot of research, I noticed on the apple discussion boards. A few people mentioned removing the Moby face app as well as anything that was not native to the watch.
I am here to tell you that after that I am getting immediate results !
I’ve been off charger for about an hour now and I’m still at 96% . I haven’t experienced any sort of battery drain. I’ve also noticed removing the app from my phone helped out too.
I can’t answer if it’s specifically the Moby app or not but definitely removing that as well as any non-native apps from the watch helped !
I’m definitely hoping a patch soon because I would like to use the other apps , however, it’s good to know that my battery isn’t gonna be damaged now!
Hopefully this helps some of you guys out there !
My Series 6 went from lasting all day, to losing 1% per minute (this is how it felt, I didn’t actually time it). It also wouldn’t charge, stuck at whatever percent it was at. If I undocked it and it lost a percent, and I docked it again, it would get stuck there. Doing a force restart allowed it to charge again to 100%. However, it was still losing 1% per minute.
I tried force restart (holding both buttons). Didn’t work.
I deleted Moby Face from both watch and phone, then tried force restart again. Didn’t work.
I also force restarted my phone. Didn’t work.
I erased all content and settings from the apple watch, re-paired to phone, and restored from backup. Didn’t work.
I gave up for 2 days and just left it charging the whole time, with it was stuck at 100% the whole time.
Today, I looked at it, and thought, let me force restart it again. Now, it appears to be working. It’s been 1 hour and has lost 2% so far, which is normal for it (It’s a series 6 at 83% health).
I have no idea what in this chain of things I did fixed it, or if it will stay fixed. It’s only been an hour and I’m writing this post.
Based on what someone else said, they also had to erase and pair the watch, and then force restart it after to get it working again.
I didn’t delete any other 3rd party apps, and I don’t know if Moby Face was the actual culprit since deleting it didn’t seem to do anything. But so many people are complaining about it, maybe it somehow weirdly played a part.
I would suggest trying the following based on no scientific reasoning:
- Delete the Moby Face App from both the watch and phone.
- Erase All Content and Settings form the Watch’s reset menu.
- Pair to iPhone again and restore from backup.
- Force Restart the Apple Watch after it’s done being set up.
Hope this helps. Sorry if it doesn’t. Everyone seems to have such different solutions, making this issue difficult to troubleshoot.
So the solution is to remove any third-party apps that I specifically might have installed on my Watch to make it more fun or useful? That’s not really a solution.
Thanks for the info, but this really shouldn’t be something users have to do.
Moby has been off mine since my first of 2 trips to Apple this weekend, nothing changed for me sadly, just have an expensive bracelet at this point. I’m not even bothering to charge it, not worth 3 hours of use.
3 hours sounds like a dead battery, not a software bug.
Apple ran the diagnostics on it, everything came back fine, and I bought it new alittle under 4 months ago. It sucks lol
I’ve got quite a few non-native apps installed and haven’t noticed any type of battery issue. Are you sure there isn’t a specific app causing the problem?
Good the moby face app is trash
In my case (AW Ultra 1), Mobyface helped to extend battery duration but it was Myatmo (a weather app for my Netatmo weather station) that solved all problems. It looks like watch faces are not functioning: I have a shortcut to toggle between Infograph and Wayfinder in the action button. In the past was slooow but now does not change the watch face
I ACTUALLY found a fix (that worked for me at least 🤷🏼♂️)
- Reset Ultra watch (but keep the cellular settings)
- Reconnect watch after reset
- Notice no change
- Resurrect the Series 5 watch
- Unpair Ultra watch from settings
- Reset watch
Realistically I know it was the unpairing AND the reset (I’d also gotten rid of Mobyface app but the unpairing and reset that did it and not the resurrection of the Series 5)
This worked for my wife’s watch as well— I asked her if she had the app and after she took it off her watch was fine… this is exactly why Apple tries its best to keep wonky side loading apps off their devices— even though the rest of the eu wants it! The apps become uncontrolled and cause chaos with our safe devices!!!
I don’t have any apps like that and still have bad terrible battery drain
What version is your iPhone?
What worked for me: turn off phone. Turn off watch. Turn on phone and let it boot up fully. Turn on watch. Leave watch on charger for a full night to let it do its thing. Now using about 1-2% per hour.
I realized I had compass and noise in my widgets that appear when you swipe up from the bottom. Removed those and battery went back to normal.