Hey everyone, I just my new iPhone 15 pro last night and got everything transferred from my 11pro overnight. This morning I was prompted to transfer my sim and I keep getting this. I bought this phone through apple as a replacement for my 11, certified my phone number and everything. I plan on going to Verizon when it opens in a couple of hours, but can anyone figure out what could be going on? Thanks!
Carrier not supporting the feature properly or the new phone is locked to a carrier that your eSIM is not from. I’m guessing you didn’t buy a phone from a carrier you don’t have so more likely the first. Just use the carrier’s mobile app, website, or customer care to transfer your eSIM.