Hi all,

So I just bought my 870 EVO 2TB recently with the intention to keep my family data and started checking if its genuine. The device is, reported in both Samsung Magician and CrystaldiskInfo, using SVTO1B6Q firmware which is also the latest firmware I could download from the Samsung page.

However, the SSD Health shown up in Samsung Magician as N/A, I could only use the benchmark feature on this device. I also couldn’t find the SSD serial number through the warranty check on Samsung page as well.

On the other hand,Crystaldiskinfo is able to regconize this SSD. Everything is shown (supposedly) correctly.

So my question is, is there anyway to make the Samsung Magician to work with this device? Or is my SSD not genuine?

I am currently attaching this SSD to my 4th SATA slot on my Gigabyte B365M mobo, not sure if the position of the SATA slot affects to the regconization of the device.

  • TheWalkingGoat@alien.topOPBEnglish
    1·
    1 year ago

    Just an update on this matter in case anybody is interested.

    I succesfully requested the refund. The seller even claimed that their product is geuine and regconized by Samsung Magician. I requested the evidence video and they couldn’t provide it.

    I had to plug the SSD into my PC for some hours trying to benchmark and check it with Samsung Magician so the seller also was trying to claim I used their product, which they failed.

    Hence, always check the serial numbers on the box and SSD case before plugging it in to avoid any potential troubles. If it’s fake SSD, the serial numbers will tell it right away.