I could not open photoshop because the scratch disk was full so after deleting stuff a google search said to delete temp files so I did and now I can open and use photoshop but it won’t let me save because I am “not signed in or there was a problem setting up cloud documents”.

Any advice how I can fix this?

Also I tried uninstalling some adobe programs and it won’t let me without logging in to creative cloud.

  • Mean_Plantain_7909@lemmy.dbzer0.comMEnglish
    1·
    28 days ago

    This is not a GenP-related issue, and this community is not an extension of Adobe Support.

    For more specific help with this issue, post on the Photoshop Subreddit or search the Adobe Community.

    The original problem was simply that Photoshop’s scratch disk was full. The correct solution is to free up disk space or change the scratch disk location to a drive with sufficient available space.

    Deleting temporary files without understanding what they do can easily break app features or background services. This is most likely what happened here and explains why Photoshop opens but can no longer save files.

    Your scratch disk being full is a common Photoshop issue, and Adobe has its own documentation on it. You can find their guidance on the Photoshop support pages or in the Adobe Community, where this problem has been discussed many times.

    Regarding uninstalling: a clean uninstall and reinstall of both the CC app and Photoshop would normally resolve any issues caused by missing or corrupted app files.

    However, uninstalling Adobe apps requires the CC app to be installed and signed in, as that is how Adobe manages its software.

    Using Adobe apps with GenP generally mirrors the behaviour of a standard Creative Cloud installation, meaning the CC app is still installed and expected to function normally.

    As a result, login-related errors and cloud document warnings are not unusual if Creative Cloud is misconfigured or damaged.

    It’s always best to double-check what files or settings you are changing rather than blindly following generic search results, especially with software like Adobe apps.

    Again, this is not a GenP-related issue, and aside from repairing the Creative Cloud app and reinstalling Photoshop, the worst-case scenario would be a full uninstall and reinstall as outlined in Guide #4 (Full Clean).