As the article specifies, the save was to help with an issue, it wasn’t “personal assistance” it just helped the person as well.

The good news is that Griffiths managed to save the player’s, uh, save. In a further update, he posts a video of the game running flicker-free in the same area on the same save. Per Griffiths, the problem was a “general engine bug/limit being reached,” which means that his fix will “probably help other large bases that had this issue on Xbox.”

Read. The. Damn. Article. Instead oof a single tweet taken out of context.

The devs posting to social media is for clout and viral marketing. Why else would they post about it their own bug fix…?