Noticed this update got pushed just now.

Edit: Seems they’re doing this to prevent costs from arbitration. Read comment below.

  • jonne
    29·
    7 hours ago

    I think there’s a bit of a sea change in business generally where arbitration ended up being worse for corporations if too many customers/employees used that option because it meant paying a bunch of money for each case instead of dealing with one class action suit.

    While the arbitration courts themselves are generally biased to corporate interests, it’s not enough of a thumb on the scale to make up for the huge downside.

    • CosmicTurtle0@lemmy.dbzer0.comEnglish
      14·
      6 hours ago

      I’ve seen some arbitration agreements stating that you can’t collaborate with other customers who are affected by the same issue, requiring each customer to have a different attorney.

      Some companies really want to make it impossible for you to win any significant damages against them.

      At that point, they are just telling on themselves.

      • ggppjj@lemmy.worldEnglish
        7·
        4 hours ago

        I’ve seen some arbitration agreements stating that you can’t collaborate with other customers who are affected by the same issue, requiring each customer to have a different attorney.

        Oh no, I did it anyways and collaborated with other customers online. Oh well guess we gotta arbitrate that now.