• moonleay@feddit.org
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    5 minutes ago

    Asus Zephyrus g14 (2022).

    It started to randomly shut down. I sent it to Asus for repair 2 times, but they always claimed that they could not find the issue. After realising that Asus was not gonna help me, I sent it back to the seller for a refund, which took 3 Months, a lot of emails and a phonecall to actually get.

    In total between the repairs and refund I spent about 6 Months on this issue.

  • Akasazh@feddit.nl
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    20 minutes ago

    A Denon soundbar, that had a mysterious HDMI conflict that couldn’t be fixed after multiple reparation attempts.

    It’s good that or most prominent webshop does reparations instead of automatic rebates, however I had to mail it back three times. And the second to last time they returned it saying it wasn’t broken.

    So when I mailed it up the last time they initially refused to refund, as ‘it hadn’t been repaired three times yet’.

    Luckily they found it impossible to fix the problem, hence I got my refund. I’m happy with my JBL that was 50 Euros cheaper.

  • dgmib@lemmy.world
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    24 minutes ago

    It was a UPS I bought on Amazon.

    It arrived damaged in the box, almost certainly because the driver dropped it.

    My experience with Amazon customer service was umm… fun.

    1. click the request return button.

    This item is not returnable.

    1. call customer service

    Them: “This item is not returnable”

    Me “it arrived damaged”

    Them: “We’ll send you an email, reply to it with evidence of damage”

    1. reply to email sending pictures with close up of the damage

    Please send the email from the same address associated with the Amazon account

    1. resend reply from my other email

    The pictures you sent are in the wrong format please resend as jpeg or pdf

    1. convert the images and resend

    The pictures you sent do not show the entire product

    1. take new pictures from farther away

    Please send pictures that clearly show the damage

    😡

  • OceanSoap@lemmy.ml
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    2 hours ago

    A salad.

    Was waiting for my flight out of LAX, so I grabbed a salad from the closest spot. $20, but whatever. Open it up and the ham smelled sour and all the iceberg lettuce was slimy.

    I’ve never asked for a refund on a salad before, but for 20-fucking-dollars it should have been chopped up and prepped that very day. Yuck.

  • jxk@sh.itjust.works
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    1 hour ago

    An office chair. A piece was wrong making the thing unassemblable. Got the money back and bought a more expensive one from a much better shop. Happy about that because the expesive chair is much better than what the cheap one would have been.

  • GissaMittJobb@lemmy.ml
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    2 hours ago

    A pair of bicycle pedals. I regretted the purchase and returned them.

    For the last case of a non-return, I got a refund on a wristband for my Fitbit, which had broken after very little use.

  • Tikiporch@lemmy.world
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    2 hours ago

    Lindsay Olives Ripe Pitted Snack 4 pack. They changed the packaging, which is fine, but the olives taste worse and have strange texture. I already tried Pearls and they didn’t pass muster from the get-go.

  • HipsterTenZero@dormi.zone
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    4 hours ago

    A controller, because im a dingus who didnt bother to make sure it had the right connector for my phone (it didnt)

  • spittingimage@lemmy.world
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    8 hours ago

    I bought a power supply for a second hand monitor and found that the 90-degree angle on the plug meant it couldn’t actually go into the socket. I took it back to the shop and the owner offered to solder a straight plug onto the adaptor for me - but couldn’t find one to use, so he gave me my money back.

  • RBWells@lemmy.world
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    7 hours ago

    Shoes. I bought 2 pair of shoes from the same maker in the exact same size. One pair fit, the other both too small (in length) and too big (in width and depth) so no size was gonna work.

  • some_guy@lemmy.sdf.org
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    8 hours ago

    Last night, hotel sucked. Went to a better hotel. Not really a refund, but we weren’t charged for the rest of our reservation.

  • bitchkat@lemmy.world
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    11 hours ago

    Bought a really nice TV a couple of years ago. About a month later, the manufacturer had a really big price drop. Microcenter has a really nice 60 or 90 day price guarantee so I popped into the local store and got about $800 back.

  • irotsoma@lemmy.world
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    9 hours ago

    Amazon sends me open, broken, defective, and/or outright used items all the time these days. So I have a lot of returns, and if I get two in a row, I take a refund instead because their whole inventory of that item is probably too polluted to get a new one. If only there were any other ways to get some things, I’d quit buying from them, but with the lack of small specialty stores, even in cities, it’s so hard to find so many things in physical stores anymore, and smaller online stores can’t compete, especially for items that need to be tried a lot to find the right size or type.