Lawmakers want to crack down on “junk fees,” but restaurants are trying to stay out of the fight.
Surcharges or fees covering everything from credit card processing to gratuities to “inflation” have become more popular on restaurant checks in recent years.
Last year, 15% of restaurant owners added surcharges or fees to checks because of higher costs, according to the National Restaurant Association. In the second quarter, 3.7% of restaurant transactions processed by Square included a service fee, more than double the beginning of 2022, according to a recent report from the company.
Opponents of the practice say those fees and surcharges may surprise customers, hoodwinking them into paying more for their meals at a time when their wallets are already feeling thin. Fed-up diners compiled spreadsheets via Reddit of restaurants in Los Angeles, Chicago and D.C. charging hidden fees. Even the Onion took a swing at the practice, publishing a satirical story in May with the headline “Restaurant Check Includes 3% Surcharge To Provide Owner’s Sugar Baby With Birkin.”
That would require taking the time to actually go out and do the shopping, as opposed to filling out an order sheet and having it brought to their door. Don’t get me wrong, I’m with you, I just don’t see many of the chefs/restaurant owners I know having that kind of time. Margins are already razor thin in that industry as it is, thus why they’re all so crazy about labor costs, and they’re already wearing so many hats to not have to hire someone to do things because they’d end up in the red. It’s not a great business to be in as an independent unless you can manage stupid low rent. But this is also why the chains/corps can thrive the way they do, they have the buying power to actually squeeze out a profit.
Yea that’s also why the quality of a lot of those type of restaurants is mid.