FTC bans TurboTax from advertising ‘free’ services, calls it deceptive | CNN Business
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The Federal Trade Commission ruled in a final order and opinion Monday that TurboTax, the popular tax filing software, engaged in deceptive advertising and banned the company from advertising its services for free unless it is free for all customers.

The Federal Trade Commission ruled in a final order and opinion Monday that TurboTax, the popular tax filing software, engaged in deceptive advertising and banned the company from advertising its services for free unless it is free for all customers.

By running ads for “free” tax services that many customers were not qualified for, the tax filing software violated the FTC Act and deceived consumers, the agency said.

The FTC had first sued Intuit, TurboTax’s owner, for its deceptive advertising in 2022. The FTC staff alleged most tax filers couldn’t use the company’s “free” services — “such as those who get a 1099 form for work in the gig economy, or those who earn farm income.” TurboTax advertising their products as free misled those customers, according to the FTC.

  • Snapz@lemmy.world
    11·
    5 months ago

    You need to see the world outside yourself more. Yes, it was obvious to you, not to grandpa or to Marge who works at the diner down the street

    • TrickDacy@lemmy.world
      11·
      5 months ago
      1. I was talking about regulators
      2. apparently you think people are too stupid to know that they were forced to pay for something advertised as free. (Not related to the point but since you brought it up)

      Can’t agree with you on point 2