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bot@lemmy.smeargle.fansMB to Hacker News@lemmy.smeargle.fans · 3 years ago

Some companies think customers will accidentally cancel if it's too easy

gizmodo.com

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Some companies think customers will accidentally cancel if it's too easy

gizmodo.com

bot@lemmy.smeargle.fansMB to Hacker News@lemmy.smeargle.fans · 3 years ago
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Companies Think Their Idiot Customers Will Accidentally Cancel Their Subscriptions if It's Too Easy
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Trade groups told the FTC a simple "Click-to Cancel" proposal to easily quit subscriptions could actually lead customers to miss out on hot new deals.

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